3 Ways You Can Repair Your Online Reputation
According to BrightLocal’s Local Consumer Review Survey: 57% of consumers will only use a business if it has 4 or more stars. In addition, consumers read an average of 10
Quick Guide to Knowing Who Your Customers Are
Do you know that feeling when you walk into a new restaurant or boutique or coffee shop and you immediately have this feeling of "this is the place for me"?
Getting More Positive Reviews Online
Customers today love to share their experiences, especially if there was an emotional connection in their experience or interaction with the business. If you have not done so already, read
Improve Customer Experience and Generate Amazingly Positive Reviews
Customers today have higher expectations of businesses than they did just a few years ago. They are used to being treated well by sophisticated companies that anticipate their needs and
How to Handle Negative Reviews
Business owners hate negative reviews. They can really hurt a business, and a lot of times they are written or designed to do exactly that! We know that customers read
